Standard Post Delivery Service
FREE LOCAL PICK-UP
For those located in or around Newcastle/Lake Macquaire NSW, free local pick-up of purchased items is allowed at our Studio in Eleebana. Please wait for your confirmation email before collecting order.
Express post is a next day delivery service.
Orders received before 1pm NSW time each business day are packed and sent the same day. We use Australia Post Express which is next business day delivery within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network may be 2-5 days.
Please note shipping times might be slightly delayed during peak sale periods.
If you have not received your items within 4 business days of making your order please email us with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.
Standard Courier (Australian Post) International - $50.00 (5-7 business days)
Tracking your order
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.
If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post.
Please ensure that the postal address provided at checkout is your correct address as we cannot take responsibility if you do not receive your item due to an incorrect or incomplete address being entered at check out.
Please note shipping times are a guidelines only and are not guaranteed.